Quality and Accreditations
In order to deliver products on-time, to the required level of quality and with the expected cost-of-quality, the contract manufacturer has to have in place an appropriate infrastructure of policies, standards and procedures.
Over some 45 years of trading Ultra CEMS has developed a rich library of policies, standards and procedures helping to ensure that process quality and efficiency are of a consistently high standard.
By way of confirmation, Ultra CEMS hold both documentation system and process control accreditations ISO9001:2008, AS9100 and NADCAP AC7120.
The holding of independently audited external accreditations is a good indication of the underlying quality culture within a business. The gathering of customer feedback on their level of service, and the action of incorporating such feedback into the business to fuel continuous improvement is essential.
- Accreditations
- Workmanship Standard
- Works Instructions and Procedures
- Customer Feedback
Accreditations held by Ultra CEMS
Workmanship Standards
Electronic assembly is carried out in compliance with the J Standard and is inspected to IPC 610 class 2 and 3 (as required by contract). Ultra CEMS has a formally IPC accredited training facility at Weymouth, where all levels of process training are carried out by IPC qualified Ultra CEMS training instructors.
Works Instruction and Procedures
By using Ultra CEMS's comprehensive on-line business management system and by adhering to its matrix of standard and custom job specific works instructions and procedures, the supply of a high quality and correctly manufactured product is achieved consistently by both of the Ultra CEMS operations.
Ultra CEMS has a proven track record of successfully managing complex and advanced processes resulting from the rigorous demands of customers working at the leading edge of their respective technologies. A mature culture of documented and proceduralised process improvement allows the swift assimilation of non-standard requirements.
Customer Feedback
Ultra CEMS operates a Relationship Management Matrix (RMM) program of mutual evaluation of the relationship between supplier and customer, whilst also gathering feedback from customers by way of regular survey. Feedback, both negative and positive then being turned back into the business to fuel continuous improvement.
SC21
Supply Chain 21st century SC21 is a programme of change designed to increase the competitiveness of UK industry by improving the supply chain. Working upstream and downstream the business seeks out improvements in behaviour that yield genuine improvements beneficial to both customer and supplier alike.
